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Keeper
ameskirshen
Posts: 1
Registered: ‎08-30-2013

"An Xbox Live Membership limitation does not allow you to use this feature"

I am a XBox Live Gold member (in good standing and my membership is current) and Madden 13 keeps giving me this error message when I try to access the Download Community Files section, "An Xbox Live Membership limitation does not allow you to use this feature". I already went to XBOX.com support and they bounced me to EA and yes my XBOX Live membership is already set to "Adult".

 

 

PLEASE HELP????

EA_Stephen
Posts: 14,382
Topics: 113
XP: 2,054
Solutions: 2,578
Registered: ‎09-25-2012

Re: "An Xbox Live Membership limitation does not allow you to use this feature"

This is an Xbox message - I found this thread on the Xbox forums which may help, please read through the replies there to see if they help:

http://forums.xbox.com/xbox_forums/xbox_support/f/8/p/407663/2065983.aspx

 

Thanks.

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Keeper
nightfire23456
Posts: 1
Registered: ‎09-05-2013

madden 25 community files problem

so guys my problem is with xbox live and madden 25..... when I click on the download community files why do I get the message ( an xbox live membership limitation does not allow you to use this feature) . im a 2 year live gold member and my privacy settings are all set to allowed or to everyone.....so why cant I access the community files? oh and I see there is an origin email update thing in madden 25  so I tried to update it and it gave me the message unable to update at this time please try again later, does that have anything to do with my access to the community files?  and do I need this online pass thing to access the community? , ive tried asking on other sites and googling it and found nothing....guys please help, this is annoying, thanks guys

Keeper
nskorick
Posts: 1
Registered: ‎09-06-2013

Re: "An Xbox Live Membership limitation does not allow you to use this feature"

I'm getting the same error on Madden 25.  Does anyone have a fix for this?

Acolyte
buckendahl
Posts: 1
Registered: ‎01-24-2014

Error message

When trying to access 'head to head' and 'ultimate teams,' I get and error message that says 'an xbox live limitation does not allow access to this feature.' Please help!

Keeper
taquitojon58e8
Posts: 1
Registered: ‎02-22-2014

Re: "An Xbox Live Membership limitation does not allow you to use this feature"

So no one has a fix? Same issue and i tried everything. I was playing MUT earlier this morning.
Community Manager
EA_Barry
Posts: 7,914
Registered: ‎09-23-2012

Re: "An Xbox Live Membership limitation does not allow you to use this feature"

[ Edited ]

Take a look at the following link detailing information on parental controls: http://support.xbox.com/en-IE/xbox-360/security/xbox-live-parental-control

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Keeper
rtj360
Posts: 1
Registered: ‎04-26-2014

Re: "An Xbox Live Membership limitation does not allow you to use this feature"

Did u change ur family settings? Or privacy? It worked for me, good luck.