11-27-2012 12:45 PM
Hello I'm Miguel lua i order Madden NFL 13 yesterday i want to know if it has been shipped also when i go to order history nothing comes out so i want to know why nothing comes out and if my product has been shipped or when will it be shipped
Solved! Go to Solution.
11-27-2012 05:29 PM
yo i talked to customer service and they said if you purchased it black friday then thats why its lagging, because so many orders came in that they are behind a little. but you should get a email soon letting you know it has been shipped.
11-28-2012 08:05 AM
how did you talk to customer service? I cant find a number anywhere. Does the live chat even exist?
11-28-2012 10:54 AM
Just visit https://help.ea.com/contact-us
and you would be able to contact. For phone support, let me know your country.
11-28-2012 12:49 PM
Have they advance with the shipments cause i didn't purchase my product on black friday i purhacse it on cyber monday
11-28-2012 01:08 PM
It doesn't matter on which day you had purchase it. If your Purchase history is showing as complete Settle then your Order is handed over to UPS to deliver it, and you will receive tracking number for it,
11-28-2012 02:52 PM
From where you had purchased it, Origin client or Origin store, however let me know your Order number also.