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Keeper
micahpackers
Posts: 2
Registered: ‎04-01-2013

Gameface Browser Plugin Installation (1.8.0.0)

Gameface Browser Plugin Installation (1.8.0.0)
We have improved the technology behind Gameface generation! It should now be much easier for everyone to access the Gameface Generation features.
 
Please download and install the new package by clicking INSTALL GAMEFACE PLUGIN below:
 Now when I download the installer it tells me to close Firefox so I do then it downloads.And I have it in my downloads center. Then I type in the URL to= Http://www.easports.com/gameface/creator  Then it makes me download it again and I keep going through the same process and it never works!!! It is really frustrating me! PLEASE HELP ME ASAP!
 
Keeper
justwinjpm
Posts: 1
Registered: ‎03-26-2013

Trouble installing gameface plugin

While trying to download my picture for my gameface, I'm prompted to download and install gameface browser plugin. My laptop downloads it but when it's time to install it always says "Please close the following application(s) to continue: Internet explorer and google chrome. What should I do
Keeper
adambridges697
Posts: 1
Registered: ‎07-17-2013

Re: Gameface Browser Plugin Installation (1.8.0.0)

[ Edited ]

same problem here.  3 months and no reply by EA staff.  and they wonder why they are getting a worse and worse reputation.

Community Manager
EA_Barry
Posts: 10,880
Registered: ‎09-23-2012

Re: Gameface Browser Plugin Installation (1.8.0.0)

Hi,

 

When the download of GameFaceBrowserPluginInstaller.1.8.0.0.exe has finished, you need to double click on it to install it.

 

When that is done, go back to http://www.easports.com/gameface and sign in to begin creating your own game face.

 

Barry.

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Keeper
flymlwalker1
Posts: 2
Registered: ‎07-24-2013

Re: Gameface Browser Plugin Installation (1.8.0.0)

This still does not work. It keeps asking me to install the 1.8 plugin. I have already installed it. However when i click on the "generate photo icon" it says i still need the plugin.

Community Manager
EA_Barry
Posts: 10,880
Registered: ‎09-23-2012

Re: Gameface Browser Plugin Installation (1.8.0.0)

flymlwalker1,

 

Can you try using another browser.

 

Barry.

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Keeper
flymlwalker1
Posts: 2
Registered: ‎07-24-2013

Re: Gameface Browser Plugin Installation (1.8.0.0)

Still Not Working. IE or Firefox

Community Manager
EA_Barry
Posts: 10,880
Registered: ‎09-23-2012

Re: Gameface Browser Plugin Installation (1.8.0.0)

flymlwalker1,

 

There may be missing Windows components that are required for this to function correctly. I advise you to run Windows Update and install any Important Updates that are available and then retry.

 

Barry.

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Keeper
turkey345
Posts: 1
Registered: ‎08-31-2013

Re: Gameface Browser Plugin Installation (1.8.0.0)

when it says close chrome or firefox etc close everything except for the window telling you to close everything then from there you can proceed

Keeper
irawbrenton
Posts: 4
Registered: ‎09-12-2013

Re: Gameface Browser Plugin Installation (1.8.0.0)

I still have problems with the new one the gameface plugin wont install now