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Keeper
nikolabrkovic
Posts: 4
Registered: ‎07-07-2013
Accepted Solution

White trees in SimCity?!

I have SimCity few months and its working normally during that time. But when I installed Update 8 all the trees turned white!  I have AMD Radeon 6570 1GB + Radeon™ HD 7560D Dual Graphics graphic card. Earlier I never had a problem.

Keeper
evilrubberducky0
Posts: 1
Registered: ‎11-10-2013

Re: White trees in SimCity?!

I as well have this issue with SimCity, for all the trees within the game are white and very bright. I don't exactly see any solutions or any posts of this certain issue.

Keeper
sbasher
Posts: 2
Registered: ‎03-05-2013

Re: White trees in SimCity?!

[ Edited ]

same here plus some agents and bars on the filter views are not visable. who do you want the DxDiag.txt sent to? Your forms wont take a 30,137 character file.

Keeper
deltaman621
Posts: 1
Registered: ‎10-15-2013

Sims and Trees are all White?

I've just started playing for the first time and every free roaming sim and all the trees are solid white and not sure how to fix. Kinda kills the fun playin so would appreciate any help. I am using a Radeon HD 8970M

Spoiler

------------------
System Information
------------------
Time of this report: 12/2/2013, 10:35:27
Machine name: SND-HLL_PC
Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.130410-1505)
Language: English (Regional Setting: English)
System Manufacturer: Micro-Star International Co., Ltd.
System Model: GX70 3BE
BIOS: E176KAMS.506
Processor: AMD A10-5750M APU with Radeon(tm) HD Graphics (4 CPUs), ~2.5GHz
Memory: 8192MB RAM
Available OS Memory: 7364MB RAM
Page File: 3133MB used, 8838MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.9200.16384 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon HD 8650G
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon HD 8650G (0x990B)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_990B&SUBSYS_10EF1462&REV_00
Display Memory: 6200 MB
Dedicated Memory: 2774 MB
Shared Memory: 3426 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: CMO1720
Native Mode: 1920 x 1080(p) (60.020Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1172 (English)
Driver Version: 9.12.0.0
DDI Version: 11.1
Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.2
Graphics Preemption: DMA
Compute Preemption: DMA
Driver Attributes: Final Retail
Driver Date/Size: 5/9/2013 17:09:15, 1151488 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-DA4B-11CF-4673-E530BEC2C535}
Vendor ID: 0x1002
Device ID: 0x990B
SubSys ID: 0x10EF1462
Revision ID: 0x0000
Driver Strong Name: oem5.inf:cb0ae4141beb9b7c:ati2mtag_Trinity_Mobile:9.12.0.0:smileytongue:ci\ven_1002&dev_990b&subsys_10ef1462
Rank Of Driver: 00E00001
Video Accel: ModeMPEG2_A ModeMPEG2_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps

Driver: c:\windows\system32\drivers\cdrom.sys, 6.02.9200.16384 (English), 7/25/2012 18:26:36, 174080 bytes

--------------
System Devices
--------------
Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_1022&DEV_780C&SUBSYS_10EF1462&REV_00\3&267A616A&1&A1
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.02.9200.16384 (English), 7/25/2012 21:00:55, 14064 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.02.9200.16384 (English), 7/25/2012 21:00:55, 49904 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.02.9200.16384 (English), 7/25/2012 21:00:48, 25840 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.02.9200.16384 (English), 7/25/2012 21:00:49, 190704 bytes

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1400&SUBSYS_00000000&REV_00\3&267A616A&1&C0
Driver: n/a

Name: High Definition Audio Controller

Keeper
thejoshua027
Posts: 1
Registered: ‎12-04-2013

White Trees... No River

[ Edited ]

Okay, so one morning I load up my Simcity with the new Cities Of Tomorrow pack and when I open a new world, all the trees are white, and the water of the river is gone so it's just a valley in the ground. Is This Normal? If it is, how do I turn it off or remove the Cities Of Tomorrow pack? Please help me.

exlutov
Posts: 162
Topics: 7
XP: 55
Solutions: 14
Registered: ‎12-03-2013

Re: White Trees... No River

Sorry sim isn't my area of expertise if no one responds to this topic you can contact an agent you talk to them live, they will be able to help you here is the link
https://help.ea.com/en/origin
1) Click contact as give information
2) Click still need help at the bottom of the page
3) Then click start live chat
You will start a live chat with a EA agent who will be happy to help you

If this helped please give my account XP (bottom right corner)
Also if this helped mark this as solution so other people with a similar problem will see this
Keeper
evilhomeracc
Posts: 1
Registered: ‎12-17-2013

Re: White trees in SimCity?!

Same issue - same graphics card, it would be great to get a solution.

Keeper
chunheli
Posts: 1
Registered: ‎12-29-2013

Re: White trees in SimCity?!

I got the same problem, and I cannot see the sea or water.

Keeper
nikolabrkovic
Posts: 4
Registered: ‎07-07-2013

Re: White trees in SimCity?!

I also have that problem with water. It's like a mud and it's brown.

Keeper
nikolabrkovic
Posts: 4
Registered: ‎07-07-2013

Re: White Trees... No River

I don't know how to solve problem with graphics, but you can remove Cities Of Tomorrow pack. If you got Windows 7, go to the Control Panel and choose Programs and Features. Then find SimCity Cities of Tomorrow and select Uninstall.