Graphics issue, there is no landscape or roads!

[NeoKrieg111]

I bought Sim City for Christmas for my Dad so he could play the game without borrowing my account or my Mom's account. The game loads up just fine but when you actually go to play it the landscape is missing and there are no roads. The buildings are there, but there are these large black rectangles attached to the bottom of them. I've tried reinstalling the game. And I've tried uninstalling and reinstalling the graphics drivers. Neither has worked. My computer plays it just fine (GTX1080) and I'm using the same drivers as my parents desktop (GTX750Ti). I will be attaching a DxDiag file and a screenshot to help diagnose this. IDK what I'm missing. Below will be a quick list of my parents specs.

AMD Phenom II 925

8GB DDR3

Samsung 850EVO 1TB SSD

Zotac GTX 750Ti

[NeoKrieg111]

Bump?

Can someone help plz?

[Spookwoman]

Possible Solutions

1 is EVGA Precision X installed and if so turn off before launching the game

2 In Origin right click on simcity and left click game properties. Disabled Origin in game.

3 uninstall origin through start - programs - Origin - Uninstall Origin

Then manually delete the origin folders from:

C:\Users\[name]\Appdata\Local

C:\Users\[name]\Local\Roaming

c:\ProgramData\

c:\Program Files\

Then re-download and reinstalling origin reinstall the game through there

You may need to enable the option to view hidden files and folders to view the Appdata folder. To to this in My computer go to view - options. The tab view and enable Show hidden files, folders and drives.