Re: redeem code problem

by xdnightmaregamer
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Original Post

Accepted Solution

redeem code problem

★★★ Newbie

Hello,

 

Today i purchased a copy of SW BF, i'v redeem my code from origin app> i was prompted with success after confirming the redeem code =  but the game is not in my game list, not in the download queue, i am unable to re-enter the redeem as the application is telling me that this code is already used.

 

Can you please help me?

Thank you

Message 1 of 12 (5,232 Views)

Accepted Solution

Re: redeem code problem

★★★ Newbie

i was able to fix this:

 

i logged out/in and it appeared in my game list.

 

Thanks

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Message 2 of 12 (6,146 Views)

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Re: redeem code problem

★★★ Newbie

i was able to fix this:

 

i logged out/in and it appeared in my game list.

 

Thanks

Message 2 of 12 (6,147 Views)

Re: redeem code problem

Hero (Retired)

Thanks for coming back and reporting on how you solved your issue! 

Message 3 of 12 (5,148 Views)

Re: redeem code problem

★★ Guide
Hi

I also have the copy of BF SW and I am unable to redeem it via Origin. Tried to contact an advisor and just wasted my time. It says that the code is invalid but the advisor was able to "see" for what game the code was but was unable to add it to my account.

Same problem with BF RR,BF V, NFS Carbon, NFS Underground 1/2, NFS Most Wanted (2005)-invalid code.

P.S (also tried to clean the data cache from my HDD and log off, nothing helps)

Thanks for any help

Regards,

L
Message 4 of 12 (4,907 Views)

Re: redeem code problem

[ Edited ]
EA DICE Team

@Lunelli_98

 

Not all older games can be added digitally to Origin.  I did check your account to verify this, and it seems that our Advisors tried to redeem all of the codes that you provided. 

 

The only thing I could not find was the Battlefront code that you're referring to-- I assume that with BF SW you mean our latest Star Wars: Battlefront? Even so, unfortunately, I am unable to troubleshoot account and code issues via a public forum. If you still need help with that, then please contact a Game Advisor again.

 

I would like to mention that I saw that you setup multiple cases on the same subject. From what I can tell our Advisors have done everything they could for you and won't be able to offer you further assistance with legacy codes.

 

 

Message 5 of 12 (4,866 Views)

Re: redeem code problem

★★ Guide

@Straatford87

 

Sorry about that.

 

I don't have Battlefront. What I meant was the game Battlefield Secret Weapons of WWII.

 

Sorry for the inconvenience

 

Regards,

 

L

Message 6 of 12 (4,854 Views)

Re: redeem code problem

★★★★★ Newbie

CAN YOU HELP ME PLEASE?

i have installed the mirrors edge on my girlfriends account because it was already loged on to my pc and now i want to install it on my account but i cant.. it says redeem code already used.. what can i doto install it to my account?

i am trying to contact ea help center for like 10  days but i cant...

 

 

Message 7 of 12 (4,471 Views)
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Re: redeem code problem

★★★ Newbie

uhh can you tell me a code

 

Message 8 of 12 (4,120 Views)
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Re: redeem code problem

★★★ Newbie

i have same problem , i was write code and i dont have game on my libiraly

Message 9 of 12 (3,377 Views)
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Re: redeem code problem

★★★ Newbie

Hi what if your are on console I don't see an option to log out 

thank you

Message 10 of 12 (998 Views)
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