backup codes

by scrilly2
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Original Post

Accepted Solution

backup codes

★★★ Newbie
I recently changed my phone number and I'm not able to receive backup codes in order to play online. What am I to do?
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Accepted Solution

Re: backup codes

Community Manager

@scrilly2 In that case it looks like you'll need to reach out to support. They can detach your existing phone from the account, and add a new one if you wish. 

 

http://help.ea.com/en/article/contact-ea-help/


If you're not in the US, be sure to click the flag icon in the top right of the page to change the region.


Thanks. 

David.png
Stay and Play.png

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Message 2 of 2 (489 Views)

All Replies

Re: backup codes

Community Manager

@scrilly2 In that case it looks like you'll need to reach out to support. They can detach your existing phone from the account, and add a new one if you wish. 

 

http://help.ea.com/en/article/contact-ea-help/


If you're not in the US, be sure to click the flag icon in the top right of the page to change the region.


Thanks. 

David.png
Stay and Play.png
Message 2 of 2 (490 Views)