Where do I go for Help with Madden AH/TB Ban

[AirRaidAssassin]

On Thursday I logged into my Madden Acct and found my AH and TB privileges revoked. I emailed lets_talk@ea.com. I messaged EA Help on twitter. I called EA support. None of those people could help me. All I get from email is stock emails from bot programs telling me correspondence should be following shortly. Nothing ever comes shortly or at any time at all. 

I spent a good chunk of money on this game and to be banned on draft night is ridiculous and cost me lots of coins and cards. I dont know what I did to get banned, but EA should have a department where you can appeal in a timely manner to get privileges back. I'm really considering never spending another dime on this game due to the shabby treatment I have received. Is there a way to contact the team directly that determines whether I get back my privileges. EA was named worst company in America a couple times, I'm starting to understand why. I go the extra mile for the customers at my business, EA certainly doesnt feel the need to serve people. They have the exclusive rights to Football, so why treat people decent

[EA_Barry]

@AirRaidAssassin

To have the best chance of having your ban or suspension overturned is to contact lets_talk@ea.com with the specific details from the following page:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Did you include those details in your mail to that address?

[AirRaidAssassin]

Yes I did. Included all information in my email. Heard nothing back. Keep getting back correspondence saying that correspondence coming shortly

[AirRaidAssassin]

I've sent that information in 2 times. Only reason I havent sent it in more is because they warn you that if you send it in more you will be tossed to the back of the line. 

I can definitely see why EA was voted worst customer service. Why isnt there a number I can call to talk an actual person to get this resolved one way or the other. I dont even know why my account was suspended. 

I have used @EA_help on twitter, they couldnt help.

Called your CS line numerous times and all I got was not our problem, email lets_talk 

I'm 6 days through a 10 day ban, this is terrible service. 

I have talked to dozens of people who have had the same experience