September 2016
I cant use my keyboard in the menu, but i can click and move my cursor. but when i join a game, i cant use both! i tried to move my mouse and click, it wont move, and i pressed all key on the keyboard from esc to numpad enter, nothing works! but i can open the origin overlay, and then i pressed alt+tab and write this post, and there is no message popups, i see no message like "please update your intel driver" and something like that! did i need to re-install or what?
Solved! Go to Solution.
October 2016
I see. If you restart your system with a Clean Boot does this have any effect?
https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/
Thanks.
September 2016
@dogggo0 A reinstall shouldn't be needed, but there are some steps that may help.
To start, can you unplug any extra USB devices other than your keyboard and mouse, and see if that helps at all?
If this has no effect, you can try a repair. Right-click the game panel in Origin and you should get the repair option. This should forego any need to reinstall.
Thanks.
September 2016
i already tried the both ways, but it still wont help
October 2016
I see. If you restart your system with a Clean Boot does this have any effect?
https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/
Thanks.
October 2016
THANKS! NOW IT WORKS LIKE B4! :DDD
September 2017
Hello!
I have the same problem, expect that i can use the mouse all along, but no keyboard. I did try your solution, didn't help me :/
September 2017
@MerlinGazon If you have a different keyboard to hand can you try that?
If you're using an expensive/gaming keyboard can you try ensuring that any software for it is installed/updated.
Thanks.
December 2022
Try this.
Go to keyboard, in game settings and restore to default.
Worked for me, somehow all slots in there were empty, while my keyboard and mouse weren't responding.
January 2023