May 2017
May 2017
Generally I do not think we can do anything for players in this situation but you can contact an Advisor to find out if we can help you on this.
Click the following link to get started: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100
If you suspect a player may be playing unfairly you can use the steps detailed at the following link to report them.
https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/
Thanks.