Re: Do not want to start game

by EA_Barry
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Original Post

Do not want to start game

★★★★★ Newbie

I only download and install game.Do not want to start game.Only know to install infinite times and nothing.

Message 1 of 6 (746 Views)

Re: Do not want to start game

Community Manager

@sh0rax

 

To help us troubleshoot your issue, can you post your Dxdiag report please:

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

 

If English is not your first language, using an online translator may help: https://translate.google.ie/

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Message 2 of 6 (738 Views)

Re: Do not want to start game

★★★★★ Newbie

Please help me.

 

I have I5 6500

R9 270X 2GB DDR5

8GB DDR4

 

Message 3 of 6 (732 Views)

Re: Do not want to start game

[ Edited ]
Community Manager

@sh0rax

 

Thanks. Your Dxdiag looks fine, did your game finish installing eventually?

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Message 4 of 6 (725 Views)

Re: Do not want to start game

★★★★★ Newbie

I install game but when install finish again want to install game.Only repeat install gumb and nothing.I install several time.

 

Becase I dont play game can you refund me??

Message 5 of 6 (712 Views)

Re: Do not want to start game

Community Manager

@sh0rax

 

You can try more troubleshooting with an Advisor, possibly in your own language, if you want to: https://help.ea.com/en/contact-us/

 

If you actually want to refund then see this link: https://help.ea.com/en-us/help/origin/origin/what-s-the-great-games-guarantee

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Message 6 of 6 (704 Views)