Co-op mode I can not play with my friend

[TheDistiller1337]

Good afternoon everyone. Does anyone know how to solve the problem of not being able to play co-op online with my friend? Whenever he tries to call me a pro game, or vice versa, he's making a mistake. We've already unlocked Origin and the game on the firewall. And honestly I think there's something to do with the modem / router. Some door to open. Please help :C

[EA_David]

@TheDistiller1337 Hi, do you happen to be playing on the same network/connected to the same router?

If so you may need to enable something called UPnP (Universal Plug and Play)

https://help.ea.com/en-in/help/faq/connection-troubleshooting-basic/

Can you join on each other into competitive multiplayer matches?

Thanks. 

[TheDistiller1337]

We have already enabled this. And we're not playing on the same router.

[EA_David]

I see, thanks. Can you let us know if you can join each other in multiplayer matches? When the co-op fails, what is the exact error message that you get?

[TheDistiller1337]

The message appears: The session is no longer available. Please try again later. Before this message appears, it shows that you are logging on. After a few seconds returns show the error.

[EA_David]

One more, are you able to play competitve modes together?

Back on your issue, if you restart with a Clean Boot and start up without launching any other programs (including chat programs) does that have any effect?

https://help.ea.com/uk/help/faq/how-to-clean-boot-your-pc/