BAND FOR NOTHING

by xmrherofifax
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Original Post

Re: BAND FOR NOTHING

★★ Apprentice
I just got this on chat
 
 
DharmendraActually at first time the studio temporarily ban the account and not the permanently.
DharmendraBut if something goes wrong again then they make permanent ban.
DharmendraThat is why you will get your account back.
DharmendraOkay.
yousorry that does not make sense
youwhat is the account saying at the moment temp or permanent??
DharmendraI am really very sorry if I have said something wrong but the main thing I want to tell you was that you will get your account back because it is not banned permanently. Its just a temporary ban and will get unaban soon.
Message 11 of 12 (75 Views)

Re: BAND FOR NOTHING

★★★ Apprentice

Just get e-mail about my yesterday request:

Dear Customer,

We have received your message regarding the action taken on your account.

EA's Terms of Service team are looking into this issue and will respond once the matter has been fully investigated according to our internal policies.

In order to thoroughly examine the matter there may be a delay in responding, however we will endeavour to provide you with a resolution in a timely manner.

Please note we are currently experiencing high volumes and this may result in a minimum delay of 72 hours. Please do not submit further appeals as this may reset your place in the queue. We appreciate your patience in this matter.

Yours sincerely,

EA Terms of Service

Not sure this about my ticket that i create by send e-mail, or by speak with support.

 
Message 12 of 12 (57 Views)