April 2015
Hello.
I've played UFC Mobile for a few days, evolved pretty good, but since last night, everytime when i try to play, i get the following error:
There was an error connecting to EA Servers. Please try again. (0x10007)
Persona ID: 1804794-1575688114
User Name: Mizugaki41, Server: ufc-mobile-s1
Version: 1.1.748860
(please see the screenshot)
I mention that i wasn't using any personal account, i suppose that the account is a random one, assigned automaticaly by the server.
I don't want to lose my progress, please instruct me what to do to solve this issue (don't want to delete the game's data and start all over, i know it will work, but i've struggled to get to a point and i'm not willing to go back to scratch).
Thank you in advance.
Solved! Go to Solution.
April 2015
Yeah. This is the answer from EA:
===
From: Bikesh K Sent: Apr 28, 2015 12:21:17 PM
Thank you for contacting Electronic Arts Customer Experience.
I understand that it is disappointing and I apologize for the inconvenience caused by it. Surely, we will get it sorted. For that, I will have to request you to perform some troubleshooting at your end.
please go through the following link:
http://help.ea.com/in/article/troubleshooting-steps-for-android/
If you have any further concern regarding your issue, feel free to contact us.
===
Apply the 6th advice: Clear your cache to check if you're synced properly.
It worked for me, the game now connects and the progress was kept.
Cheers.
April 2015
Me too! Has anyone got a solution to this problem?
April 2015
Yeah. This is the answer from EA:
===
From: Bikesh K Sent: Apr 28, 2015 12:21:17 PM
Thank you for contacting Electronic Arts Customer Experience.
I understand that it is disappointing and I apologize for the inconvenience caused by it. Surely, we will get it sorted. For that, I will have to request you to perform some troubleshooting at your end.
please go through the following link:
http://help.ea.com/in/article/troubleshooting-steps-for-android/
If you have any further concern regarding your issue, feel free to contact us.
===
Apply the 6th advice: Clear your cache to check if you're synced properly.
It worked for me, the game now connects and the progress was kept.
Cheers.
May 2015
July 2015
September 2015
Hi
I cleared the cache and nothing happened...
Cleared the data as told... Well... The problem is solved but lost all my progress...
I'm definitely not going to start all over again!! And all for a "login issue"!!
Can not believe it! I'm uninstaling the game!! You just lost a customer EA!
And I'm sure to consider further installation of other EA games!!!
September 2015
December 2015
Error please
December 2016
I also have this problem
Please please fix this problem.I have worked very hard to get the national pride fighters I have 5000 points now ufc is not working.I am very disappointed.please tell me what I have to do to play live event in time .