Re: There was an error connecting ...

by saifkhanbest
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Original Post

Accepted Solution

There was an error connecting ...

★★★ Newbie

Hello.

 

I've played UFC Mobile for a few days, evolved pretty good, but since last night, everytime when i try to play, i get the following error:

 

There was an error connecting to EA Servers. Please try again. (0x10007)

Persona ID: 1804794-1575688114

User Name: Mizugaki41, Server: ufc-mobile-s1

Version: 1.1.748860

 

(please see the screenshot)

 

I mention that i wasn't using any personal account, i suppose that the account is a random one, assigned automaticaly by the server.

I don't want to lose my progress, please instruct me what to do to solve this issue (don't want to delete the game's data and start all over, i know it will work, but i've struggled to get to a point and i'm not willing to go back to scratch).

 

Thank you in advance.

Message 1 of 13 (56,239 Views)

Accepted Solution

Re: There was an error connecting ...

★★★ Newbie

Yeah. This is the answer from EA:

 

===

From: Bikesh K Sent: Apr 28, 2015 12:21:17 PM

 

                          Thank you for contacting Electronic Arts Customer Experience.

I understand that it is disappointing and I apologize for the inconvenience caused by it. Surely, we will get it sorted. For that, I will have to request you to perform some troubleshooting at your end.
please go through the following link:

http://help.ea.com/in/article/troubleshooting-steps-for-android/

If you have any further concern regarding your issue, feel free to contact us.

===

 

Apply the 6th advice: Clear your cache to check if you're synced properly.

 

It worked for me, the game now connects and the progress was kept.

 

Cheers.

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Message 3 of 13 (64,788 Views)

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Re: There was an error connecting ...

★★★ Newbie

Me too! Has anyone got a solution to this problem?

Message 2 of 13 (56,036 Views)

Re: There was an error connecting ...

★★★ Newbie

Yeah. This is the answer from EA:

 

===

From: Bikesh K Sent: Apr 28, 2015 12:21:17 PM

 

                          Thank you for contacting Electronic Arts Customer Experience.

I understand that it is disappointing and I apologize for the inconvenience caused by it. Surely, we will get it sorted. For that, I will have to request you to perform some troubleshooting at your end.
please go through the following link:

http://help.ea.com/in/article/troubleshooting-steps-for-android/

If you have any further concern regarding your issue, feel free to contact us.

===

 

Apply the 6th advice: Clear your cache to check if you're synced properly.

 

It worked for me, the game now connects and the progress was kept.

 

Cheers.

Message 3 of 13 (64,789 Views)

Re: There was an error connecting ...

★★★ Newbie
 
Message 4 of 13 (54,647 Views)

Re: There was an error connecting ...

★★★★ Novice
I can Not Logik error it`s beginnt yesterday
Message 5 of 13 (51,904 Views)

Re: There was an error connecting ...

★★★ Novice

Hi

 

I cleared the cache and nothing happened...

Cleared the data as told... Well... The problem is solved but lost all my progress...

I'm definitely not going to start all over again!! And all for a "login issue"!!

Can not believe it! I'm uninstaling the game!! You just lost a customer EA!

And I'm sure to consider further installation of other EA games!!!

 

Message 6 of 13 (50,199 Views)

Same here

★★ Novice
And i cant delete data since i país like 40 euro allready buying gold heeelp i al willing yo start over but what about the moneeey and my 2 golden bruce lee and golden giro that i bought cantvremb name was yesterday 7sep in 1k golf pack
Message 7 of 13 (49,845 Views)

Re: There was an error connecting ...

★★★ Newbie

Error please

Message 8 of 13 (46,089 Views)

Re: There was an error connecting ...

★★★ Newbie

I also have this problem

Please please fix this problem.I have worked very hard to get the national pride fighters I have 5000 points now ufc is not working.I am very disappointed.please tell me what I have to do to play live event in time .

Message 9 of 13 (28,561 Views)

Login issues.

★★★★★ Newbie
Login issue I am facing login error on my android phone. (0× 10007)
Message 10 of 13 (24,164 Views)