May 2017 - last edited May 2017
@inzastator Hi, it's worth noting that it can take 48 hours to get a notification on whether the refund has succeeded or not, and after that it can take 7- 10 days for the money to be returned.
If these timeframes have passed please reach out to support as Revan suggests.
https://www.origin.com/irl/en-us/store/great-game-guarantee-terms
Thanks.
April 2017
Wait one more day if u will not get it just try to contact with EA Advisor by phone or Live chat on https://help.ea.com/en/contact-us/
May 2017 - last edited May 2017
@inzastator Hi, it's worth noting that it can take 48 hours to get a notification on whether the refund has succeeded or not, and after that it can take 7- 10 days for the money to be returned.
If these timeframes have passed please reach out to support as Revan suggests.
https://www.origin.com/irl/en-us/store/great-game-guarantee-terms
Thanks.