PS4: Installing multiplayer is stuck on 1% for BF1

[Badgewick]

I purchased BF1 today for my PS4 and downloaded the huge update.  When I started the game and attempted to play it says Installing Multiplayer 1% of game installed. 

It's obvious it's trying to connect but for some reason it can't.  I play 2 other EA games on this system and both are able to connect to their servers with no problem.  Any tips would be appreciated.

[TTZ_Dipsy · Accepted solution]

Hey @statistic234 

Have you tried pausing the download and starting it back up again? That used to fix things for me.

The way PS4 installs is weird as it basically needs to copy every single file each time so that's most likely what is causing it to slow down. Do you have an external drive attached by chance? Those suck up a ton of power

[safer-lp]

Hi @Badgewick,

try to stop the download, don't abort, but only stop and start it again. Have you tried to connect your PS4 new to the network? If not, do it

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/safer

[b1002e0707956eb0]

Hey @Badgewick,

Hmm  can you please try this: https://help.ea.com/en-us/help/console/playstation-4-downloaded-content-troubleshooting

and https://help.ea.com/en-us/help/console/ps4-intermittent-connectivity-lag

Let us know....

Best regards,
ParaMaster
____________________
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[Badgewick]

Why would any of these two steps work when my other two EA games (Madden 16 and SW Battlefront) access the network with no problem?

Wouldn't they be using the same method to access the network?

[Badgewick]

The only thing downloaded was the update and it finished before I posted this. The game itself is on disk.

[Kraze2639]

Did you ever fix the problem? I'm having the same issue

[roughneck_samm]

Any solutions

[MichaelHolly9]

Did you find a solution?
Same problem..

[tommygun912]

I have the same problem and I don't know how to fix it I contacted psn and ea and they don't know *

[RanzigeRidder2]

Did you check if there's enough free disc space on your PS4 to download and install BF1?