PREMIUM PASS MISSING

by M3XICA
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PREMIUM PASS MISSING

★★ Novice

PREMIUM MISSING

 

I uninstalled Battlefield 1 a while back and then I reinstalled it, but now it says that I do not have premium... Please HELP!?

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Re: PREMIUM PASS MISSING

@M3XICA WinkWhat is your platform? Try to fix the game and check your purchase record. If the purchase record is still there, you can look for EA customer service to help you add missing content

Message 2 of 18 (767 Views)

Re: PREMIUM PASS MISSING

★★★★★ Expert

Hi @M3XICA

If nothing happen after fixing game contact EA assistance for help here link:

https://help.ea.com/uk/

 

If we have answer to your question please accept solution Standard smile

Message 3 of 18 (757 Views)

Re: PREMIUM PASS MISSING

@M3XICA

So you might need to reinstall the Premium Pass again, seperate! Standard smile

CCP Hero Banner 1 Grande.png

Message 4 of 18 (742 Views)

Re: PREMIUM PASS MISSING

★★ Novice

@Assassinatorgrz The game is a digital download, how do I fix it?I will look for purchase record.

Message 5 of 18 (725 Views)

Re: PREMIUM PASS MISSING

★★ Novice

@Its_Travis_199 how do I reinstall it? I do not know where to find it. 

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Re: PREMIUM PASS MISSING

★★ Novice

@Assassinatorgrz platform is xbox 1

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Re: PREMIUM PASS MISSING

Hero (Retired)

@M3XICA wrote:

@Its_Travis_199 how do I reinstall it? I do not know where to find it. 


I´m on PS4 so I don´t know exactly, but isn´t there a games library on Xbox as well?

Maybe you find it in "installed" or "ready to install", it has to be a seperate BF1 icon for the Premium Pass.

Message 8 of 18 (711 Views)

Re: PREMIUM PASS MISSING

@M3XICA

If you go to the BF1 Game on your Console Menue, then it should all the Addons ect.
So there you should be able to also see the Premium Pass Addon.

Otherwise you can search in your Store-download list for it. (Not sure how Xbox menue works exactly)

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Message 9 of 18 (711 Views)

Re: PREMIUM PASS MISSING

★★ Novice

@Ourumov13 wrote:

@M3XICA wrote:

@Its_Travis_199 how do I reinstall it? I do not know where to find it. 


I´m on PS4 so I don´t know exactly, but isn´t there a games library on Xbox as well?

Maybe you find it in "installed" or "ready to install", it has to be a seperate BF1 icon for the Premium Pass.


Yes, there is but the Premium Pass doesnt show up on there for some reason.

Message 10 of 18 (700 Views)