Re: NHL 18 pre order

by MitchellHisc10
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Original Post

Re: NHL 18 pre order

★★ Novice
I'm currently having trouble accessing the discount tab on nhl 17 for ps4. I click on it but it just gives me an error code. I was hoping to pre-order the Young Stars Deluxe Edition.
Message 11 of 34 (1,059 Views)

Re: NHL 18 pre order

Community Manager

@MitchellHisc10

 

Can you post the exact error code here please?

 

Thanks.

barry.png
Message 12 of 34 (1,043 Views)

Re: NHL 18 pre order

★★ Novice
Yes. The error code is:

0B200DD42EE9B69A-0000000000009999-287EC57FD0B6BE55

Message 13 of 34 (1,034 Views)

Re: NHL 18 pre order

Community Manager

@MitchellHisc10

 

Thanks, let me look into this for you.

barry.png
Message 14 of 34 (1,017 Views)

Re: NHL 18 pre order

★★ Novice
Did anyone figure out this problem yet? Still not workingFrown
Message 15 of 34 (977 Views)

Re: NHL 18 pre order

Community Manager

@MitchellHisc10

 

Retry the pre-order and let us know if you are still seeing the issue please.

 

Which country are you actually located in?

 

Are you using any kind of VPN or Proxy?

 

Thank you.

barry.png
Message 16 of 34 (967 Views)

Re: NHL 18 pre order

★★ Novice
It still won't go through for me. I'm from Canada and don't use a proxy server. My internet service provider is Bell Aliant.
Message 17 of 34 (951 Views)

Re: NHL 18 pre order

★★ Novice
Also I'm not the only one having this issue. Some of my friends were trying to pre-order as well and it gave them the same error code.
Message 18 of 34 (950 Views)

Re: NHL 18 pre order

Community Manager

@MitchellHisc10

 

Thanks for the info, we will post any updates on this when available.

barry.png
Message 19 of 34 (928 Views)

Re: NHL 18 pre order

★★ Novice
Are there any updates on this issue yet?
Message 20 of 34 (832 Views)