May 2017
I filled in the game version and key type and still dont see the chat option.
May 2017
What browser are you using? Could you test a different browser?
You could also try a different issue/topic - for example 'Manage my account' and 'Can't log in' should also get you a Chat option if you have USA as a country selected.
EA_Mage
Someone answered your question? Hit that 'Accept as Solution' button.
You like a post? 'XP' button is your friend.
May 2017
Didnt get the chat working but got an answer from the key seller and they said that they made a writing error in my game key and now its working. Thank you so much for your helt and have a pleasant evening.