Forgot forums account

by PapuPro1104
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Original Post

Forgot forums account

★★★ Newbie
I forgot my forums account, the email im using for it, is there a way i can get it back?
Message 1 of 2 (310 Views)

Re: Forgot forums account

Community Manager (retired)

Hi @PapuPro1104

 

If you don't have access to the email address that was attached to the account you would need to speak with one of our game advisers so they can help you get back into the account.

 

To contact an adviser please follow the steps below: 

1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next' 
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

 

Cheers,

 

- Andy -

Message 2 of 2 (298 Views)