Help us improve Answers HQ! Take Survey No, Thanks

someone hacked my FIFA 14 ultimate team account

by fifa14skogly

Original Post

someone hacked my FIFA 14 ultimate team account

★★★★★ Newbie

my fifa 14 account have been hacked. I recently got Ribéry in a pack and a week after, all my players are gone... someone must have connected themselves to my account and sold all of my players and sent the money away, i had 900k, please help!


Message 1 of 2 (1,659 Views)

Re: someone hacked my FIFA 14 ultimate team account


Since this is a public forum we cannot help you since it would involve accessing your account which we cannot do.In order to solve your problem you will need to speak with at game advisor at EA Customer support:

1 Click on the following link:
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.

Please accept solutions if they are correct and press the XP button if somebody helped you. This way you case will show as "Solved" thus helping others with the same problem.

Best regards,


Message 2 of 2 (1,611 Views)


Secure your account

Turn on Login Verification to access FUT Web and Companion Apps, and protect your information.

View more on EA Help


Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Connection troubleshooting steps


Keep your account safe

We'll make sure it's you by sending you a code for your trusted devices.

Learn more about Login Verification on EA Help