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Keeper
mark1291
Posts: 1
Registered: ‎12-12-2013

"Your gamer profile does not have the correct permissions to access this feature" on fifa 14 Xbox One

This error message keeps appearing whenever I try to play an online match of any kind.

 

I have an active gold account that has not expired and there are no restrictions on the xbox one online filter.

 

This started to appear after I had finished playing a match 5 minutes before.

Posts: 8,281
Topics: 188
XP: 4,064
Ideas: 5
Solutions: 2,338
Registered: ‎06-04-2013

Re: "Your gamer profile does not have the correct permissions to access this feature" on fifa 14 Xbox One

For this you will need to contact Origin/EA support they will gladly help you whit this problem https://help.ea.com/en/origin go here press contact as give information press I still need help at the bottom of the page and then press start live chat and you will get a live chat whit an EA agent that will be glad to help you

if this helps pleas give XP to my account thanks
mark this as solution if it solves your question so others will know the answer when they come here

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Acolyte
rooney10ian
Posts: 1
Registered: ‎12-31-2013

Re: "Your gamer profile does not have the correct permissions to access this feature" on f

Your gamer profile does not have the correct permissions to acess this feature. why it still telling me this i cant play online with friends

Keeper
lupeto
Posts: 2
Registered: ‎12-27-2013

Re: "Your gamer profile does not have the correct permissions to access this feature" on f

[ Edited ]

I appear to have found a workaround to the problem:
- create a new account on XBox One
- Sign in using your main account (the one with XBox Live Gold)

- Add new account as an adult family member, which will give the new account XBox Live Gold access
- Sign in with the new account and start FIFA14. All game modes are available to the new account.

I think that this proves that the problem lies with some bug with the EA account associated with the problem gamertag.