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trt567fgn
Posts: 3
Registered: ‎09-19-2013

"LOGGED IN ELSEWHERE" Please help

"Your account is currently logged into the Console or PC version of Ultimate Team. FUT Web is only available when you are logged out of your Console or PC. Please log out and try again in a few minutes."

 

i've turned my xbox off 

jaysenoracle
Posts: 4,798
Topics: 46
XP: 1,379
Ideas: 3
Solutions: 695
Registered: ‎08-17-2013

Re: "LOGGED IN ELSEWHERE" Please help

[ Edited ]
Pls contact EA help Desk on the link I provide

If you're experiencing security issues with your Origin/EA account, please contact an EA advisor:

http://help.ea.com/contact-us

For security reasons, these matters cannot be solved via the forums.

For more information on how to maintain account security: https://help.ea.com/article/how-to-maintain-account-security


As shown in the sticky you will need to contact a Game Advisor at EA Customer support to recover your account: https://help.ea.com/contact-us
You will need to answer the security questions that you set up when you created your origin account to show that you are indeed the actual owner fo the account. I r

1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.


► ✔ Please don't forget to resolve your question if this helps as it could help others .; Click XP if someone helped! ◄

***Please note...I do not work for EA/Origin
Questions belong in the forums. I don't answer questions via PM