09-27-2013 07:43 AM
Hello. Same problem here.
Ive contacted origin and this is what i got.
Now there is an update that this is already a know issue. And our best people from Sony are doing there best to have this problem resolved within 24 hours. I suggest that you just try to redeem the code later. I apologize for the inconvenience.'
09-30-2013 04:14 PM
The codes must be redeemed in the Xbox account, not in Fifa 14 at all. From Xbox home, go to account (far right on the main menu) and then choose redeem code. When you enter the codes, the hyphens will automatically appear. Once codes are entered, you are given option of downloading the content. Download the content and when you go back into your fifa 14 game, the content will be there. One gold pack per week.
By the way, EA sports should be ashamed, as the support online for this issue is laughably missing. The information for entering the coding that came with the game is non existent, they must be proud.