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Acolyte
ryan2293
Posts: 1
Registered: ‎12-27-2013

Security question cannot be created -- cannot play fifa 14 ut on xbox one help?

when i got my xbox one on christmas day when i downloaded fifa 14 and tried to run ut it asked me to create a security question when i tryied it said security question cannot be created? and it has done this every time i try to connect

EA_Lars
Posts: 6,798
Topics: 7
XP: 334
Solutions: 1,434
Registered: ‎04-25-2013

Re: Security question cannot be created -- cannot play fifa 14 ut on xbox one help?

Please contact our Customer Support, here's how:

 

  1. Click on the following link: https://help.ea.com/contact-us
  2. Make sure you are logged in (top right corner)
  3. Click on the blue button "Contact a Game Advisor"
  4. Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
  5. Select the type of issue and the platform you play on, and click on "Find Solutions".
  6. Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
  7. Select a contact option. Note that you may get different contact options depending on your country.

 

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doublechock5
Posts: 1
Registered: ‎03-17-2014

Re: Security question cannot be created -- cannot play fifa 14 ut on xbox one help?

My Security Question cannot be created on my Xbox One