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Keeper
boefdewoef
Posts: 2
Registered: ‎09-30-2013

Players stuck in trade pile after auction

Hi,

 

I have a problem ever since FUT launched for FIFA 14.
I can't buy players or sell players without getting them stuck in trade pile.
The moment I buy a player I can't do anything about with it, not trade it or put in in my squad.

Before I contacted and it would be send through to Fifa Studio (first time was September 10th) on October 9th I called and they said the same thing, it will be delt with by Fifa studio.

Today I am still waiting for a solution. I can't enjoy FIFA 14 this way and it is ridiculous that I pay 70€ for a game and after two months there is no progress in solving my problem

EA_Lars
Posts: 6,798
Topics: 7
XP: 333
Solutions: 1,434
Registered: ‎04-25-2013

Re: Players stuck in trade pile after auction

Please contact our Customer Support, here's how:

 

  1. Click on the following link: https://help.ea.com/contact-us
  2. Make sure you are logged in (top right corner)
  3. Click on the blue button "Contact a Game Advisor"
  4. Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
  5. Select the type of issue and the platform you play on, and click on "Find Solutions".
  6. Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
  7. Select a contact option. Note that you may get different contact options depending on your country.

 

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Keeper
boefdewoef
Posts: 2
Registered: ‎09-30-2013

Re: Players stuck in trade pile after auction

Dear ealars,

 

I already did this on the 25th of September...
There still is no solution and after calling the helpdesk for the 2nd time they mention to me to put this issue on the forum page.

 

Kind regards,

 

Johan

Keeper
diesalott181
Posts: 1
Registered: ‎04-30-2014

Re: Players stuck in trade pile after auction

Hi. Im having the same problem. have you had this resolved?

Keeper
ItsJibbles
Posts: 9
Registered: ‎11-30-2013

Re: Players stuck in trade pile after auction

[ Edited ]

 


diesalott181 wrote:

Hi. Im having the same problem. have you had this resolved?


No, EA are apparently working on "a fix, which wil be rolled out to those effected"

 

they ask for our patience but that is EA speak for it will take a bloody long time!!!