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Keeper
teammerx
Posts: 6
Registered: ‎09-16-2013

Locked out of FUT 14 web app

I got locked out of the fifa 14 ultimate team web app and i have logged in to my console but nothing happend and yes my gamertag is synced with my ea and origin account is there i way i can get into the web app i really want to try it PLEASE HELP

EA_Kristi
Posts: 14,885
Topics: 61
XP: 1,043
Blog Posts: 0
Ideas: 0
Solutions: 4,170
Registered: ‎09-21-2012

Re: Locked out of FUT 14 web app

Hello teammerx,

When you went in-game did you try to access the FUT section?

If you did and you were not prompted to reset the Security Question, then please contact an Advisor at https://help.ea.com/contact-us for assistance. Please note that available contact options do depend on your country settings and time of day.

Regards,

Kristi

Keeper
teammerx
Posts: 6
Registered: ‎09-16-2013

Help please help

IM locked out of the FUT 14 web app for Ultimate team and I have tried changing my security question I have tried to log in on ultimate team in fife 13 but IM am locked out of that and I have asked questions to a game advisor but I fond nothing and I have contacted ea but nobody answered the phone. CAN SOMEBODY HELP ME PLEASE maybe somebody from ea can unlock me somehow 

Keeper
teammerx
Posts: 6
Registered: ‎09-16-2013

Re: Locked out of FUT 14 web app

that think didnt do anything

Keeper
huntermartin2
Posts: 1
Registered: ‎10-06-2013

Re: Locked out of FUT 14 web app

Ok so I downloaded FIFA 14 on my Xbox, and tried to get the web app thru online going. I couldn't remember my security answer and now I'm locked out from ultimate team completely, I also don't have my "trusted console" anymore. 

Keeper
taipeiwolf
Posts: 1
Registered: ‎10-23-2013

Re: Locked out of FUT 14 web app

no....it's doesn't work....