Help us improve Answers HQ! Take Survey No, Thanks

I can't connect to Fifa 14 Ultimate Team.

by luggor
Reply

Original Post

I can't connect to Fifa 14 Ultimate Team.

★★★★ Novice

I used a Trendnet tew-711br before and fut 14 worked fine till i changed my router to a Netgear  n600 wndr3700 and ea connects to the router but i can't access fut 14. My new router is dual band but i operate my ps3 from a 2.4ghz band. I tried using the trendnet router after having the problem and it worked fine again. Can anyone give me some help to get my new router to work since i gave my brother the Trendnet router. Thanks.

Message 1 of 5 (1,214 Views)

Re: I can't connect to Fifa 14 Ultimate Team.

★★ Apprentice
This tends to happen with some routers, is it just FIFA servers you can't connect to or is it all servers example: Call Of Duty, BF3 ext......
If it is just the FIFA servers that are not working I suggest contacting an advisor here
https://help.ea.com/ca/contact-us/ask
Message 2 of 5 (1,198 Views)

Re: I can't connect to Fifa 14 Ultimate Team.

★★★★ Novice
Just fifa servers. I connect to mw3 just fine.
Message 3 of 5 (1,193 Views)

Re: I can't connect to Fifa 14 Ultimate Team.

★★ Apprentice
Ok I would suggest that you contact an advisor for this, they will be able to help you here is the link
https://help.ea.com/en/origin
1) Click contact as give information
2) Click still need help at the bottom of the page
3) Then click start live chat
You will start a live chat with a EA agent who will be happy to help you

If this helped please give my account XP
Also if this helped mark this as solution solved so other people with a similar problem will see this
Message 4 of 5 (1,186 Views)

Re: I can't connect to Fifa 14 Ultimate Team.

★★★★ Novice
I did that already. They said I'm to wait about 10 days. Thanks for your help though.
Message 5 of 5 (1,179 Views)

fifa-ball-promo-img

Secure your account

Turn on Login Verification to access FUT Web and Companion Apps, and protect your information.

View more on EA Help

ea-promo

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Connection troubleshooting steps

me-andromeda-fem

Keep your account safe

We'll make sure it's you by sending you a code for your trusted devices.

Learn more about Login Verification on EA Help