Help us improve Answers HQ! Take Survey No, Thanks

I can't connect to Fifa 14 Ultimate Team.

by luggor
Reply

Original Post

I can't connect to Fifa 14 Ultimate Team.

★★★★ Novice

I used a Trendnet tew-711br before and fut 14 worked fine till i changed my router to a Netgear  n600 wndr3700 and ea connects to the router but i can't access fut 14. My new router is dual band but i operate my ps3 from a 2.4ghz band. I tried using the trendnet router after having the problem and it worked fine again. Can anyone give me some help to get my new router to work since i gave my brother the Trendnet router. Thanks.

Message 1 of 5 (1,186 Views)
Reply
0

Re: I can't connect to Fifa 14 Ultimate Team.

★★ Apprentice
This tends to happen with some routers, is it just FIFA servers you can't connect to or is it all servers example: Call Of Duty, BF3 ext......
If it is just the FIFA servers that are not working I suggest contacting an advisor here
https://help.ea.com/ca/contact-us/ask
Message 2 of 5 (1,171 Views)
Reply
0

Re: I can't connect to Fifa 14 Ultimate Team.

★★★★ Novice
Just fifa servers. I connect to mw3 just fine.
Message 3 of 5 (1,166 Views)
Reply
0

Re: I can't connect to Fifa 14 Ultimate Team.

★★ Apprentice
Ok I would suggest that you contact an advisor for this, they will be able to help you here is the link
https://help.ea.com/en/origin
1) Click contact as give information
2) Click still need help at the bottom of the page
3) Then click start live chat
You will start a live chat with a EA agent who will be happy to help you

If this helped please give my account XP
Also if this helped mark this as solution solved so other people with a similar problem will see this
Message 4 of 5 (1,159 Views)

Re: I can't connect to Fifa 14 Ultimate Team.

★★★★ Novice
I did that already. They said I'm to wait about 10 days. Thanks for your help though.
Message 5 of 5 (1,152 Views)
Reply
0

Secure your account

Turn on Login Verification to access FUT Web and Companion Apps, and protect your information.

View more on EA Help

Preventing disconnects and DNFs

Troubleshoot your connection to avoid DNFs.