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Keeper
mageryty
Posts: 1
Registered: ‎11-24-2013

How do i unlock my origin account

I accendentally forgot my security question answer when i was loging onto ultimate team on ps4, and now my account got locked, how do i unlock it?

EA_Kristi
Posts: 10,483
Topics: 46
XP: 737
Blog Posts: 0
Ideas: 0
Solutions: 3,585
Registered: ‎09-21-2012

Re: How do i unlock my origin account

To unlock your FUT account you would need to log in on a trusted console (Xbox/PlayStation) and try to reset your security question there.

If you are still experiencing issues after this or cannot access your trusted console, then please contact an Advisor for assistance:

1. Click on the following link: https://help.ea.com/contact-us
2. Make sure you are logged in (top right corner)
3. Click on the blue button "Contact a Game Advisor"
4. Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5. Select the type of issue and the platform you play on, and click on "Find Solutions".
6. Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

Keeper
Azooz94Saad91
Posts: 1
Registered: ‎07-21-2014

Re: How do i unlock my origin account