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Keeper
mageryty
Posts: 1
Registered: ‎11-24-2013

How do i unlock my origin account

I accendentally forgot my security question answer when i was loging onto ultimate team on ps4, and now my account got locked, how do i unlock it?

EA_Kristi
Posts: 13,798
Topics: 57
XP: 980
Blog Posts: 0
Ideas: 0
Solutions: 4,031
Registered: ‎09-21-2012

Re: How do i unlock my origin account

[ Edited ]

To unlock your FUT account you would need to log in on a trusted console (Xbox/PlayStation) and try to reset your security question there.

If you are still experiencing issues after this or cannot access your trusted console, then please contact an Advisor for assistance:

1. Click on the following link: http://help.ea.com/en/contact-us/new/ 
2. Make sure you are logged in (top right corner)
3. Click on the blue button "Contact a Game Advisor"
4. Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5. Select the type of issue and the platform you play on, and click on "Find Solutions".
6. Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

Keeper
Azooz94Saad91
Posts: 1
Registered: ‎07-21-2014

Re: How do i unlock my origin account

 
Keeper
m_kashif25
Posts: 3
Registered: ‎09-15-2014

Re: How do i unlock my origin account

But I don't have Xbox nor PS4
EA_Guy
Posts: 15,124
Topics: 130
XP: 2,715
Solutions: 4,699
Registered: ‎09-27-2012

Re: How do i unlock my origin account

Hi m_kashif25,

 

Please speak with a Game Advisor through the contact us site here

 

Thanks

---------------
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Keeper
shelleyannecohen
Posts: 1
Registered: ‎11-14-2014

Re: How do i unlock my origin account

How do I unlock fifa 15 account won't let me play ultimate teams