First, they didnt let me buy FIFA points, now they didnt let me play online. What the **bleep** EA???? What a joke, really really pisses me off BIG TIME mileymad:
I have the same problem.Just tried to start the game in offlline mode and sign in when i am in the menus and...freeizing again.WTF...That's ridiculous!
Apparently this year, its seems to be very important to have the right ports opened in your network to ea servers. search "ea ports" in the help center to get the right ones for you console.
then opened them in your router!
if you don't know how to do, goto www.portforward.com and select you router (top left in the menu) , and then select game (FIFA 13 untild they release FIFA14). I actually saw some differences in which ports portforward was saying and what EA helpcenter said so I took the ea helpcenters ports.
now my FIFA works fine except Ultimate team in-game purchases.