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Forgot which ea account my gamertag is linked to

by psychero214
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Original Post

Forgot which ea account my gamertag is linked to

★★★ Newbie

I forgot which ea account I linked my Xbox Live gamertag to and I want to change it to my new account. I know the email+password for my xbox live account. My gamertag is syphon24. If anyone knows where i can check which account my gamertag is linked to it will be greatly appreciated

Message 1 of 5 (4,009 Views)

Re: Forgot which ea account my gamertag is linked to

Community Manager

Please contact our Customer Support, here's how:

 

  1. Click on the following link: https://help.ea.com/contact-us
  2. Make sure you are logged in (top right corner)
  3. Click on the blue button "Contact a Game Advisor"
  4. Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
  5. Select the type of issue and the platform you play on, and click on "Find Solutions".
  6. Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
  7. Select a contact option. Note that you may get different contact options depending on your country.

 

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Message 2 of 5 (3,996 Views)

Re: Forgot which ea account my gamertag is linked to

★★★★ Newbie
I tried all of thes the online team just says they dont have the tools to fix then they it give you a number you cant ring good luck had this problem fir years
Message 3 of 5 (3,155 Views)

Re: Forgot which ea account my gamertag is linked to

★★★★ Newbie

Ea supports a waste of time so dont bother with it

Message 4 of 5 (1,447 Views)

Re: Forgot which ea account my gamertag is linked to

★★★ Newbie

I have the same problem. Apparently, back in 2011, I made an EA account for xbox and it automatically linked my gamertag to a random origin account. Because the EA account was made before Origin, obtaining my gamertag is much harder. I called support and they informed me that my account was also linked through family. Because i was under 18 at the time and my dad and I created accounts together, i now need EA to send my dad a confirmation email and he has to relay this email to me. In conclusion, if you cant find your gamertag, try to remember if you made an EA account for xbox in the past. You might have to call support to have them transfer the account for you.

 

P.S Support was very helpful and called me in less than 30 seconds on a weekday.

Message 5 of 5 (940 Views)

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