11-21-2013 08:13 AM
When I try to search in the market for anything, the message 'No matching results found. Please modify your search criteria and start searching again.' pops up. I try this, and the message still pops up. Any help?
Solved! Go to Solution.
11-21-2013 08:25 AM
It seem to be a bug about this,you are not the only one with this problem,It seem to be a glitch with your account,you need to contact EA game advisor to help you with Account matters
For any issues regarding accounts/refunds, please follow these steps to contact a game advisor for more help:
1. Click the link https://help.ea.com/en/contact-us/ask and log in with your Origin name and password.
2. Where it says: ’What Can We Help you With’, type in ‘GAME NAME’
3. Click Find Solutions
4. Select "Your problem,eg accounts" from the drop-down list and also select your platform from the list.
5. Click: Find Solutions
6. Scroll down a little and on the lower right hand side, Click "I Still need Help"
Picture to help you understand better, https://help.ea.com/article/welcome-to-the-new-and
The Window Will Open...
You’ll now see the currently available contact options(Depending on your game). These may vary depending on your geographical location and the time of day. Phone or Live Chat are the best options.
For customers in North America:
For Customers outside of North America:
Please be aware that it is likely that the agent you speak to will need to confirm your personal informations on this account.
Hope this helps
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***Please note...I do not work for EA/Origin. Questions belong in the forums,Solution is like medicine,same medicine/solution may not work on same problem.I'm helping you because I'm also a victim of EA for releasing their half baked products to us,gamers.
I don't answer questions via PM. AHQ is "Player-to-Player" technical self-help forum
01-18-2014 05:29 AM
hey thanks this helped me heeps, but i still have a problem, it says that i need to call somebody, but the instructions dont match whats actually happening. Do you maybe know another way to get the phone numbers?