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Keeper
Nikita123987
Posts: 4
Registered: ‎05-22-2013

Fifa 14 web app account hacked lost players also Fifa 13 web app account hacked lost ALOT of coins, ea never got back to me, because if they cant fix it i dont see the point in buying the game

What do i do, ea never got back to me last year and i doubt they will this year, i keep getting it hacked, i just changed my password and i have proof that i got hacked with a photo! How do i actually make EA look at this and sort it out or fix it! 

Operative
Cyko_Kn1ght_PSN
Posts: 58
Registered: ‎10-01-2012

Re: Fifa 14 web app account hacked lost players also Fifa 13 web app account hacked lost ALOT of coins, ea never got back to me, because if they cant fix it i dont see the point in buying the game

If your account is hacked then you will have to speak with CS to have it corrected. If you did not secure your account in Fifa 13 then it is the same hack that has affected you in Fifa 14.

Log into your Origin account on help.ea.com and then click the below link.

https://help.ea.com/in/contact-us/ask

Enter your issue, choose Product(Origin) -> "Account Management" -> "PC" - > Click "Find Solutions"

Select "I still need help" and the contact options for your region/issue will be displayed.


This link will help you secure and keep your account secure in the future

https://help.ea.com/article/how-to-maintain-account-security

Please do not spam the forums, submit a question and update that thread if you still need help. Creating multiple threads only hurts the rest of the community.