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Fifa 14 ultimate team player and coins lost

by cul8t3r
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ORIGINAL POST

Accepted Solution

Fifa 14 ultimate team player and coins lost

★★ Novice
Hi I'm Tom and I'm 11 I went on fifa 14 ultimate team to day and saw my players and 200k was missing and I also had this problem in fifa 13 last year so plz can u help or try and return my goods?
Message 1 of 100 (21,803 Views)

Re: Fifa 14 ultimate team player and coins lost

[ Edited ]
★★★★ Novice

If you're missing 200k and a lot of players it looks like you've either been hacked or you have a nasty younger sister who likes to tease you!^^

Make your account more secure by adding a security question and changing your password to something harder to crack.

Check those things out first, if that doesn't solve the problem try live chat with a game agent Standard smile

Message 2 of 100 (21,590 Views)

Re: Fifa 14 ultimate team player and coins lost

★★★★ Novice

best way to resolve this is follow instructions on this link:
https://help.ea.com/uk/article/fifa-ultimate-team-lost-players-issue

 

Message 3 of 100 (21,592 Views)

Re: Fifa 14 ultimate team player and coins lost

★★★★ Novice

i sell my player today(eriksen) in fifa 14 ultimate team 18,000 coins and i didn,t get the moneyFrown please ea help me ! and give me my eriksen back or the money!

Message 4 of 100 (21,070 Views)

Re: Fifa 14 ultimate team player and coins lost

★★★ Newbie
Lol unlucky mate.
I had a live chat with them and they gave me this address:
[edit: email address removed]
My friends thought that this was fake lol but I didn't get 114k for no reason Standard smile
Message 5 of 100 (20,717 Views)

Re: Fifa 14 ultimate team player and coins lost

★★★★ Newbie

lost players and cash for 250 000 , give me back.  damn!!

 

Message 6 of 100 (20,620 Views)

Fifa 14 ultimate team player and coins lost

★★★★ Newbie
Hi me and my mate started a ultimate team a few weeks back and today when we logged om we lost inform isco, torres, de gea, diego lopez, koke, thiago, llorrenta, fabio coentrao, sam, sterling, stoch. He or she basically tool our hole team, so please EA try and help us find our good Frown
Message 7 of 100 (20,397 Views)

Re: Fifa 14 ultimate team player and coins lost

★★★ Newbie

I just went on fifa 14 Ultimate Team and lost 100k. Help me get my money back Frown

Message 8 of 100 (19,851 Views)

Re: Fifa 14 ultimate team player and coins lost

★★★ Newbie
What is the email?
Message 9 of 100 (19,761 Views)

Re: Fifa 14 ultimate team player and coins lost

★★★ Pro

AHQ a Public forum ,since it would involve accessing your account to verify which we cannot do in AHQ .In order to solve your problem you will need to speak with at game advisor at EA Customer support:  https://help.ea.com/contact-us 

 

Lost Player Help : https://help.ea.com/uk/article/fifa-ultimate-team-lost-players-issue

 

For any issues regarding accounts/refunds, please follow these steps to contact a game advisor for more help:

1. Click the link https://help.ea.com/en/contact-us/ask and log in with your Origin name and password.

2. Where it says: ’What Can We Help you With’, type in ‘GAME NAME’

3. Click Find Solutions

4. Select "Your problem,eg accounts" from the drop-down list and also select your platform from the list.

5. Click: Find Solutions

6. Scroll down a little and on the lower right hand side, Click "I Still need Help"

 

Picture to help you understand better,  https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center

 



The Window Will Open...
You’ll now see the currently available contact options. These may vary depending on your geographical location and the time of day. Phone or Live Chat are the best options.

For customers in North America:

  • Select "Call me."
  • Enter your phone number.
  • Select "Submit."

For Customers outside of North America:

  • Go to the "choose a contact method" section
  • Contact us using the telephone number provided within the listed opening hours

Please be aware that it is likely that the agent you speak to will need to confirm information on this account.

 

 

Hope this helps
---------------------------------------------------------------------------------------。 Cheers 。-----------------------------------------------------------------------------------------
► ✔ Please don't forget to resolve your question if this helps as it could help others &all . Click XP if someone helped! ◄

***Please note...I do not work for EA/Origin. Questions belong in the forums,Solution is like medicine,same medicine/solution may not work on same problem

I don't answer questions via PM.  AHQ is "Player-to-Player" technical self-help forum

Message 10 of 100 (19,752 Views)

Accepted Solution

★★★★ Novice

best way to resolve this is follow instructions on this link:
https://help.ea.com/uk/article/fifa-ultimate-team-lost-players-issue

 


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