10-01-2013 08:01 AM
Solved! Go to Solution.
10-01-2013 08:07 AM - edited 10-01-2013 08:07 AM
If you're missing 200k and a lot of players it looks like you've either been hacked or you have a nasty younger sister who likes to tease you!^^
Make your account more secure by adding a security question and changing your password to something harder to crack.
Check those things out first, if that doesn't solve the problem try live chat with a game agent
10-05-2013 10:47 AM
i sell my player today(eriksen) in fifa 14 ultimate team 18,000 coins and i didn,t get the money please ea help me ! and give me my eriksen back or the money!
10-09-2013 12:03 PM
10-14-2013 06:32 AM
10-20-2013 07:58 AM
AHQ a Public forum ,since it would involve accessing your account to verify which we cannot do in AHQ .In order to solve your problem you will need to speak with at game advisor at EA Customer support: https://help.ea.com/contact-us
Lost Player Help : https://help.ea.com/uk/article/fifa-ultimate-team-
For any issues regarding accounts/refunds, please follow these steps to contact a game advisor for more help:
1. Click the link https://help.ea.com/en/contact-us/ask and log in with your Origin name and password.
2. Where it says: ’What Can We Help you With’, type in ‘GAME NAME’
3. Click Find Solutions
4. Select "Your problem,eg accounts" from the drop-down list and also select your platform from the list.
5. Click: Find Solutions
6. Scroll down a little and on the lower right hand side, Click "I Still need Help"
Picture to help you understand better, https://help.ea.com/article/welcome-to-the-new-and
The Window Will Open...
You’ll now see the currently available contact options. These may vary depending on your geographical location and the time of day. Phone or Live Chat are the best options.
For customers in North America:
For Customers outside of North America:
Please be aware that it is likely that the agent you speak to will need to confirm information on this account.
Hope this helps
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***Please note...I do not work for EA/Origin. Questions belong in the forums,Solution is like medicine,same medicine/solution may not work on same problem
I don't answer questions via PM. AHQ is "Player-to-Player" technical self-help forum