Help us improve Answers HQ! Take Survey No, Thanks

Fifa 14 cant change origin email

by tim641


Fifa 14 cant change origin email

★★★★ Novice

so the problem is that my e-mail is a e-mail i have never heard of? my name is in there but it ends with .. i dont even know what that is?


so i cant change it  because i have no password of that non-existing account.

i have contacted the live chat, but they say that the information i gave them is wrong?? but i log in with that info everyday. (why would my d.o.b be wrong :l)


i really want to play FUT but i am afraid that if i start with this account, and i want my origional account i am going to lose everything.

i would really aprecieate it if someone can help me.



(Btw, sorry for my bad english.)

Message 1 of 2 (70 Views)

Re: Fifa 14 cant change origin email

Community Manager

Please contact our Customer Support, here's how:


  1. Click on the following link:
  2. Make sure you are logged in (top right corner)
  3. Click on the blue button "Contact a Game Advisor"
  4. Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
  5. Select the type of issue and the platform you play on, and click on "Find Solutions".
  6. Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
  7. Select a contact option. Note that you may get different contact options depending on your country.



Thank you for being part of Answer HQ Community!

Did a solution help you? Let everybody know by clicking on the "Accept as Solution" button.

If you wish to provide further information or answer a question, click on the "Reply" button.

If you are especially happy with someone's response, reward them by clicking on "XP".

Message 2 of 2 (58 Views)

Secure your account

Turn on Login Verification to protect your information.

View More

Preventing disconnects and DNFs

Troubleshoot your connection to avoid DNFs.