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tim641
Posts: 1
Registered: ‎08-10-2013

Fifa 14 cant change origin email

so the problem is that my e-mail is a e-mail i have never heard of? my name is in there but it ends with @tiscali.nl .. i dont even know what that is?

 

so i cant change it  because i have no password of that non-existing account.

i have contacted the live chat, but they say that the information i gave them is wrong?? but i log in with that info everyday. (why would my d.o.b be wrong :l)

 

i really want to play FUT but i am afraid that if i start with this account, and i want my origional account i am going to lose everything.

i would really aprecieate it if someone can help me.

 

 

(Btw, sorry for my bad english.)

EA_Lars
Posts: 6,798
Topics: 7
XP: 269
Solutions: 1,433
Registered: ‎04-25-2013

Re: Fifa 14 cant change origin email

Please contact our Customer Support, here's how:

 

  1. Click on the following link: https://help.ea.com/contact-us
  2. Make sure you are logged in (top right corner)
  3. Click on the blue button "Contact a Game Advisor"
  4. Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
  5. Select the type of issue and the platform you play on, and click on "Find Solutions".
  6. Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
  7. Select a contact option. Note that you may get different contact options depending on your country.

 

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