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woolie23
Posts: 2
Registered: ‎11-09-2013
Accepted Solution

Fifa 14 Ultimate Team Lost, and Stolen players

I have had really bad luck the past two days.  First I opened up a Gold pack and Got team of the week Ronaldo.  He then disappeared from my team as I put him in my club.  Then, if that wasn't' bad enough a guy said he could get him back for me, or get me a new one.  I foolishly listened to him and he scammed me and sold all my players.  I then lost about 100,000- 150,000 coins in players from my squad and left me with nothing.  Somebody please help me!

 

Thank you! 

crinrict
Posts: 40,666
Topics: 132
XP: 3,449
Solutions: 3,645
Registered: ‎07-18-2012

Betreff: Fifa 14 Ultimate Team Lost, and Stolen players

You need to contact a Customer Support game advisor for this

 

Game advisors can be found through live chat.

  1. https://help.ea.com/en/contact-us/ 
  2. Set your language to US at the bottom
  3. Click on Contact a game advisor 
  4. Describe your issue with a few words
  5. Click on Find a Solution
  6. Select Product: ex: The Sims 3 or Origin
  7. Select Issue Type: ex: Billing/Purchasing or Account Management
  8. Select Platform: PC
  9. Click Find solution
  10. Scroll down and click I still need help
  11. Click Chat Now to chat with a Game Advisor

With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

Please also read this: http://answers.ea.com/t5/FIFA-14/IMPORTANT-How-not-to-get-hacked-and-what-to-do-if-it-already/m-p/15...


Good Luck and Happy Simming
Crin



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Keeper
woolie23
Posts: 2
Registered: ‎11-09-2013

Betreff: Fifa 14 Ultimate Team Lost, and Stolen players

thank you for your help. I'll let you know how it goes.