09-26-2013 02:45 PM
can some one tell me why i keep loosing my coins, when i get outbid. But a bid on a player for 11 000 coins, got outbid and put another one in for 12 000 coins, won the player, but lost 23 000 coins. Why is that happening?
09-27-2013 02:12 AM
Same here. I lost 6k coins on 4 items.
Also, I am unable to re-list players for auction. I can list them for the first time without any issues. It is just when they don't sell I cannot re-list them. I am also unable to remove sold items from my trade pile.
I spoke to an advisor on live chat last night and they say it's a known issue for PS3 and related to people not being able to buy points!?
09-27-2013 04:07 AM
Follow these steps to contact a game advisor for more help. There’s nothing we can do on the forum to fix this for you.
1. Click the link https://help.ea.com/en/contact-us/ask and log in with your Origin name and password.
2. Where it says: ’What Can We Help you With’, type in ‘FIFA 2014’
3. Click Find Solutions
4. Select "Billing/Purchasing" from the drop-down list and also select your platform form the list.
5. Click: Find Solutions
6. Scroll down a little and on the lower right hand side, Click "I Still need Help"
The Window Will Open...
You’ll now see the available contact options, depending on your geographical location and the time of day. Phone or Live Chat are the best options.
Hope this helps.
09-27-2013 05:13 AM
A quick update - there's clearly a backlog of purchased coins being updated correctly to your accounts - we believe this is in large part simply due to the huge traffic on the stores that the launch of the game has generated. We're therefore asking you to wait for 24 hours before contacting customer support to give the backlog a chance to clear.
09-27-2013 06:40 AM
i have also the same issue for over a week. It happens also on the Xbox early release and now also in the disc version.
Also is my tradepile full with 50 sold players without BIN. Players with BIN are removed from the list correctly.
So i'm no developer but there is something wrong with the bidding process.