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Keeper
kikoshoot94
Posts: 3
Registered: ‎09-11-2013

FIFA 14 has stopped working!

I downloaded and installed this morning.. 

Below is the event:

Problem signature:
Problem Event Name: APPCRASH
Application Name: fifa14.exe
Application Version: 1.1.0.0
Application Timestamp: 03f41040
Fault Module Name: bitguard.dll
Fault Module Version: 2.6.1673.238
Fault Module Timestamp: 5233288d
Exception Code: c0000005
Exception Offset: 00170348
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 4d00
Additional Information 2: 4d00d585f1dd38eb7959e6dd0808b149
Additional Information 3: 1a47
Additional Information 4: 1a477972bddb2c4bc081eb56a329badd

JaysenOracle
Posts: 4,798
Topics: 46
XP: 1,417
Ideas: 3
Solutions: 695
Registered: ‎08-17-2013

Re: FIFA 14 has stopped working!

Now this is due to driver problem. Do the following step..

1) go to the fifa 14 folder and then open "__Installer" folder. 

2) go to :\FIFA 14\__Installer\directx\redist folder and open the DXSETUP.exe and install it.

3) now go to :\FIFA 14\__Installer\directx\redist and install dotnetfx35.exe

4) now go to :\FIFA 14\__Installer\vc\vc2010sp1\redist and intall "vcredist_x64" if you are using 64bit OS or "vcredist_x86" if you are using 32bit OS.

Now check whether it works. Most probably it will. If not the download and install directx files. 

 

 

 

Hope this helps
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Keeper
kikoshoot94
Posts: 3
Registered: ‎09-11-2013

Re: FIFA 14 has stopped working!

I follow the steps u guided, but it still coming up with these..

Problem signature:
Problem Event Name: APPCRASH
Application Name: fifa14.exe
Application Version: 1.1.0.0
Application Timestamp: 03f41040
Fault Module Name: bitguard.dll
Fault Module Version: 2.6.1673.238
Fault Module Timestamp: 5233288d
Exception Code: c0000005
Exception Offset: 00170348
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 2c38
Additional Information 2: 2c3801652332679ac7407beaad704b23
Additional Information 3: 707a
Additional Information 4: 707aaa3c94142edc0fc8c735edad1850

Lookout
hanblackbeard
Posts: 18
Registered: ‎09-24-2013

Re: FIFA 14 has stopped working!

still not working , I want to enjoy the game not enjoying the problem..

JaysenOracle
Posts: 4,798
Topics: 46
XP: 1,417
Ideas: 3
Solutions: 695
Registered: ‎08-17-2013

Re: FIFA 14 has stopped working!

Have you update your graphic card

 

Be sure origin.exe and Fifa14.exe is allowed in your firewall and antivirus.

 

http://answers.ea.com/t5/FIFA-14/SOLUTION-Crashes-Not-launching-and-the-E0001-error-Fifa-14/td-p/150...

Keeper
kikoshoot94
Posts: 3
Registered: ‎09-11-2013

Re: FIFA 14 has stopped working!

I will try it! i had just uninstall FIFA14. Now i trying to redownload and install it again.. if it works i will mark is as solution

Lookout
hanblackbeard
Posts: 18
Registered: ‎09-24-2013

Re: FIFA 14 has stopped working!

i try follow step that put on the website but still cannot play my fifa14. first my fifa14 has stopped working , and i delete BITGUARD by uninstalling it . then, suddenly the logo fifa appear and launch for the messi picture and just that automatically closing again. 

 

My lappy i have use MSI GX660 , ATI MOBILITY RADEON HD 5870...i go update my driver from device manager ..and try everything out...patiently...but still cannot play...CAN SOMEBODY HELP ME?

 

*i buy original fifa 14 and before Fifa 13 i dont have any problem...to be played....

 

is there any chance for me to play...? HELP ME PLZ 

 

 

Lookout
hanblackbeard
Posts: 18
Registered: ‎09-24-2013

Re: FIFA 14 has stopped working!

do u have any solution yet? i think we have same problem...plz share any solutin..thank u

Keeper
Ichiguito
Posts: 4
Registered: ‎09-25-2013

Re: FIFA 14 has stopped working!

i have same problem...i can't play it still...help me please...

Keeper
benharris66
Posts: 4
Registered: ‎10-07-2012

Re: FIFA 14 has stopped working!

I have the same problem. As the game is opening it crashes and I get the message in the opening as mentioned in the opening post. Please help