Im experiencing some frustrating difficulties and issues with my FIFA 14 Ultimate Team on the web app.
I first created my team on December 2010, and went on the web app for the first time three days ago. However, when i logged in, I did not get prompted to change my name, nor did it open my starting pack in front of me, all i got was a daily gift of a free bronze mini pack. Once i had opened my gift, nothing else happened, so i went into my club and my starting pack players were already in my club, without me even opening it or seeing it before. I also did not get any loyalty packs which i here you get for having a created club for a long period of time. I have had my team since 2010 and i got no packs, nor was i able to open my starting pack, my players were just there. I have never given my details away so i find it hard to believe that somebody would've gone onto my account and stolen my packs and players resulting from the packs. I really want these loyalty gold packs and i was very frustrated that i was unable to experience my starter pack opening or get to change my name. Please help EA, i dont understand as to why this has happened. My Xbox gamertag is Now Santiago, and my Team name is H R Puffinstuff, my email is [edit: email address removed]
Help would be appreciated,
Solved! Go to Solution.
I never entered my in my security passcode, but it has locked me out because I have supposodly entered it in wrong to many times. Can anyone help me change my security question? My game broke and I want still mess around with ut.