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Sentinel
jsigston
Posts: 20
Registered: ‎09-18-2013

FIFA 14 UT HACKED - HOW LONG UNTIL I GET ITEMS/PLAYERS BACK?

[ Edited ]

So,

 

I had my FIFA 14 UT hacked 4 days ago.  This was for PS3.  I already have a case open with EA to investigate and resolve this issue & get my players, coins, points & items all back.  

 

My question is - WILL I EVER GET ANYTHING BACK & IF SO, WHEN WILL I GET IT ALL BACK?

 

The 1st EAI rep said it's a 24 hour process & I'll have everything back.  

 

The 2nd EAI Rep I talked to at the 26 hour said "you will have to wait"

 

The 3rd & 4th EA Rep I've talked to have just been giving me the run around & saying to be patient and wait.  That they can not give me a status update b/c the case has be "escalated" to their "specialist team" and that's not their department.  And there is no way for me or them to contact the "specialist team" to give me a status update.  


THIS IS REALLY PISSING ME OFF!

 

I had 2 SOLID squads, 12,000 FIFA points just purchased and 20k+ in coins.  NOW ITS ALL GONE.

 

So if anyone has been through any of this please give me some info on what's going to happen.

 

Thanks!

Sentinel
xonone86
Posts: 32
Registered: ‎09-27-2013

Re: FIFA 14 UT HACKED - HOW LONG UNTIL I GET ITEMS/PLAYERS BACK?

It might be a problem with your internet connection - upgrade.

Sentinel
jsigston
Posts: 20
Registered: ‎09-18-2013

Re: FIFA 14 UT HACKED - HOW LONG UNTIL I GET ITEMS/PLAYERS BACK?

you mad bro?

 

Only real answers please.

Sentinel
xonone86
Posts: 32
Registered: ‎09-27-2013

Re: FIFA 14 UT HACKED - HOW LONG UNTIL I GET ITEMS/PLAYERS BACK?

Likely nobody will answer you, your topic will be passed up and ignored and left to fall down the list, bro.

 

I hope you do get a resolution cuz bs like this ruins the game.  Sincerely.

 

Sentinel
jsigston
Posts: 20
Registered: ‎09-18-2013

Re: FIFA 14 UT HACKED - HOW LONG UNTIL I GET ITEMS/PLAYERS BACK?

Very much so....

 

I'm done with UT.  

 

It's not worth playing if this is gonna keep happening and being disconnected.  Almost makes me want to stop gaming.

 

Sad.

Keeper
kav4780
Posts: 2
Registered: ‎11-09-2013

Re: FIFA 14 UT HACKED - HOW LONG UNTIL I GET ITEMS/PLAYERS BACK?

You're talking four days! Mine, a month!!!! Tell me about it! I had over 200 k and players worth more
macmeldrew
Posts: 128
Topics: 0
XP: 26
Solutions: 10
Registered: ‎11-04-2013

Re: FIFA 14 UT HACKED - HOW LONG UNTIL I GET ITEMS/PLAYERS BACK?

Unfort there's nothing you can do other than wait mate.

 

When i had an issue they first told me it would be a coulple of days, then it was a week then it was likely to be anything from 3 weeks to 8 weeks and that was for missing points.

 

Thankfully my problem was sorted pretty quickly at around the 3 week mark so i guess i got kind of lucky as others had to wait far longer.

 

In the meantime i would beef up your security details so as to avoid this happening again in the future

Lookout
XxxULTIMATEZxxX
Posts: 14
Registered: ‎05-03-2014

Re: FIFA 14 UT HACKED - HOW LONG UNTIL I GET ITEMS/PLAYERS BACK?

Well after 4 weeks 4 days I'm still waiting. When will mine be solved? What's the point in buying fifa 15 if I'm just going to get hacked and loose everything for EA to do nothing.