10-01-2013 06:07 PM - edited 10-01-2013 06:17 PM
I had my FIFA 14 UT hacked 4 days ago. This was for PS3. I already have a case open with EA to investigate and resolve this issue & get my players, coins, points & items all back.
My question is - WILL I EVER GET ANYTHING BACK & IF SO, WHEN WILL I GET IT ALL BACK?
The 1st EAI rep said it's a 24 hour process & I'll have everything back.
The 2nd EAI Rep I talked to at the 26 hour said "you will have to wait"
The 3rd & 4th EA Rep I've talked to have just been giving me the run around & saying to be patient and wait. That they can not give me a status update b/c the case has be "escalated" to their "specialist team" and that's not their department. And there is no way for me or them to contact the "specialist team" to give me a status update.
THIS IS REALLY PISSING ME OFF!
I had 2 SOLID squads, 12,000 FIFA points just purchased and 20k+ in coins. NOW ITS ALL GONE.
So if anyone has been through any of this please give me some info on what's going to happen.
10-01-2013 06:36 PM
Likely nobody will answer you, your topic will be passed up and ignored and left to fall down the list, bro.
I hope you do get a resolution cuz bs like this ruins the game. Sincerely.
10-01-2013 06:38 PM
Very much so....
I'm done with UT.
It's not worth playing if this is gonna keep happening and being disconnected. Almost makes me want to stop gaming.
12-02-2013 08:57 AM
Unfort there's nothing you can do other than wait mate.
When i had an issue they first told me it would be a coulple of days, then it was a week then it was likely to be anything from 3 weeks to 8 weeks and that was for missing points.
Thankfully my problem was sorted pretty quickly at around the 3 week mark so i guess i got kind of lucky as others had to wait far longer.
In the meantime i would beef up your security details so as to avoid this happening again in the future