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EA_Dennis
Posts: 7,501
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Registered: ‎09-22-2012

FIFA 14 PS3 players outside North America unable to purchase FIFA Points, redeem codes or use the Creation Center

[ Edited ]

We are receiving reports that FIFA 14 players in Australia on the Playstation 3 are unable to purchase points in-game. We are working to identify and resolve the issue as quick as we can. Thank you for your patience.

https://help.ea.com/article/fifa-14-ps3-players-unable-to-purchase-points

EA_Dennis
Posts: 7,501
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Registered: ‎09-22-2012

Re: FIFA 14 PS3 players unable to purchase FIFA Points

Update: 9:00pm PDT / 5:00am GMT

While we are still in the early stage of investigation, we've discovered that this outage may also affect other territories around the world. We are doing everything we can to fix the problem and have also reached out to our friends at Sony. We are sorry for the inconvenience.

EA_Dennis
Posts: 7,501
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Registered: ‎09-22-2012

Re: FIFA 14 PS3 players unable to purchase FIFA Points

Update: 10:13pm PDT / 6:13 GMT

Regrettably, this issue may affect more aspects of the FIFA 14 experience than we initially thought. Depending on a number of factors, Creation Center, pre-order bonuses, and code redemption on the Playstation 3 may also be affected by this event.

We are truly sorry for the trouble, and we will do everything we can to make it right.

EA_Stephen
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Registered: ‎09-25-2012

Re: FIFA 14 PS3 players unable to purchase FIFA Points

UPDATE ***

 

We now have confirmation that the issue preventing players from buying FIFA points and redeeming codes on the PSN store has now been resolved. 

 

Thank you for your patience while we worked woth Sony to resolve this and apoligoes once again for the inconvenience this caused our players.

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EA_Dennis
Posts: 7,501
Topics: 190
XP: 2,016
Solutions: 2,938
Registered: ‎09-22-2012

Re: FIFA 14 PS3 players unable to purchase FIFA Points

We are currently looking into the FIFA points issue some of you are experiencing at the moment. We apologize for any inconvenience caused.