10-11-2013 09:41 PM
I just changed my email address and created a new origin account, however when going to Fifa 14 all my stats are there but upon creating the orgin account, it does not link to my current EA and thus no information on my ultimate team squad.
Please assist to link the Origin to Fifa 14.
10-11-2013 10:05 PM - edited 10-11-2013 10:07 PM
You can link your Gamertag/PSN ID to your Origin account from here: https://help.ea.com/article/linking-your-gamertag-
Create a new ea account https://profile.ea.com/acctcreate.do
AHQ a public forum ,since it would involve accessing your account to verify which we cannot do in AHQ .In order to solve your problem you will need to speak with at game advisor at EA Customer support: https://help.ea.com/contact-us
For any issues regarding accounts, please follow these steps to contact a game advisor for more help:
1. Click the link https://help.ea.com/en/contact-us/ask and log in with your Origin name and password.
2. Where it says: ’What Can We Help you With’, type in ‘GAME NAME’
3. Click Find Solutions
4. Select "Your problem,eg accounts" from the drop-down list and also select your platform from the list.
5. Click: Find Solutions
6. Scroll down a little and on the lower right hand side, Click "I Still need Help"
The Window Will Open...
You’ll now see the currently available contact options. These may vary depending on your geographical location and the time of day. Phone or Live Chat are the best options.
For customers in North America:
For Customers outside of North America:
Please be aware that it is likely that the agent you speak to will need to confirm information on this account.
Hope this helps
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***Please note...I do not work for EA/Origin. Questions belong in the forums.
I don't answer questions via PM. AHQ is "Player-to-Player" technical self-help forum
02-19-2014 02:20 PM