09-25-2013 03:18 PM
when in origin account settings in fifa 14 for ps3. i try to update my email adress to my new adress as i cant access my old adress anymore, and it keeps saying wrong password when i know its the right one. It also gives me the error that i cant change it at this time. any help is appreciated
09-25-2013 03:22 PM
If you continue to have issues, contact Customer Service/
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
09-25-2013 03:26 PM
Im logged into the right email, but on my ps3 it shows up as a different email adress, i cant change my email on the ps3 so the online origin doesnt recognise that ive bought the game.