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Keeper
seantighe
Posts: 4
Registered: ‎09-27-2013

Can't connect to ea servers on fifa 14

Hello, i have been experiencing a problem with Fifa 14 since i bought it where when i want to access EA servers i have to delete and re download by gamertag, I got through to an EA "specialist" who barely spoke english and didn't have a clue what he was talking about. Recently, deleting my gamertag has stopped working and i've been unable to access any online features, help would be much appreciated.

EA_Lars
Posts: 6,798
Topics: 7
XP: 311
Solutions: 1,434
Registered: ‎04-25-2013

Re: Can't connect to ea servers on fifa 14

Please contact our Customer Support, here's how:

 

  1. Click on the following link: https://help.ea.com/contact-us
  2. Make sure you are logged in (top right corner)
  3. Click on the blue button "Contact a Game Advisor"
  4. Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
  5. Select the type of issue and the platform you play on, and click on "Find Solutions".
  6. Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
  7. Select a contact option. Note that you may get different contact options depending on your country.

 

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Keeper
seantighe
Posts: 4
Registered: ‎09-27-2013

Re: Can't connect to ea servers on fifa 14

I did this previously and it was not sorted out, not to be offensive to any of EA's employees but the so called "advisor" knew less than i did.

Keeper
peltsi69
Posts: 2
Registered: ‎11-01-2013

Re: Can't connect to ea servers on fifa 14

suprise suprise :smileyvery-happy: