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Acolyte
karenirenewebb
Posts: 2
Registered: ‎12-02-2012

server down then deleted my ultimate team

My nephew has been building his ultimate team and I have been paying for my points to enable him to do so, on Monday the server was down and when he went back on it had deleted his team and told him to start again.  How do I contact EA sports so that they can sort it out and either get his original team back or my money

Marshall
ReverendReginald
Posts: 89
Registered: ‎10-24-2012

Re: server down then deleted my ultimate team

EA can be contacted by phone or on help.ea.com/contact-us. The phone number should be on the white slip of paper in the box with the warranty information on it. At least it is in my game.