10-25-2012 11:19 AM
I had the same problem and opened a case using the EA live chat help some minutes ago. They promised 7 - 10 days (but maybe less) to contact me with an answer. I suggest you open a case, too.
10-25-2012 11:57 AM
if you already got one pack, then deleted your team, you will not get another pack if you complete all tasks. ea should state that somewhere...
12-31-2012 02:03 PM - edited 12-31-2012 02:05 PM
The funny thing is I got hacked and had to delete my club because I couldn't do anything can I still get my free pack? If I can't that be unfair as someone has got on my account and sold everyone but I didn't get the money so I made a new club today completed the tasks and didn't receive my free gold pack.
03-02-2013 10:56 AM - edited 03-02-2013 10:56 AM
i've did the manager task when i created my ultimate team and it havent gave me the pack about 3 weeks ago
04-07-2013 02:13 PM
04-09-2013 07:56 AM
Hi ea .....im having the same problem has everybody else , I finish all my manager tasks and didn't received any free gold pack ....please do your best to fix this problem.....my email: [edit: email address removed]
05-22-2013 01:40 AM
One of your users suggested the following:
Is this the first team you have completed the manager tasks with? If it is then its a bug and you'll need to contact support.
If you have previously had an Ultimate team and completed the tasks and received a gold pack then you will not get it again. You only get it once. This is going off what i was told by support when i reported this issue.
Does that help?