Help us improve Answer HQ! Take Survey No, Thanks
Ask. Answer. Be the Hero.
Showing results for 
Search instead for 
Do you mean 
Posts: 1
Registered: ‎06-24-2013

Unable to access FIFA 13/14 Ultimate Team

[ Edited ]

I am completely unable to acces my ultimate team. This has been happening for a few months now, but it's really starting to bother me now that I want to play some UT again.


On Xbox, it says "We are sorry but there has been an error connecting to FIFA 13 Ultimate Team. You will be returned to main menu."

On the web app, it tells me "Our servers are temporarily down while we work on making things better," every time. (does not ask for security question)

On the iOS app, it says there was an error "synchronizing with ultimate team" (asks me for my security question before this message)


Not sure what's going on, but nothing's letting me into my team. I tried making an extra account to test, and it works fine. On my account the web app is "down for maintainece", but on my test account it works fine.


Is my team corrupted? Am I banned? Is anyone else having this problem?