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Someone has hacked into my account.

by firesnap01
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Original Post

Someone has hacked into my account.

★★★★ Newbie

I woke up to find that my EA account has been hacked.  I had a Premier League team, and i woke up to find that all of my players were either gone completely, sold, or were currently on auction , and were going to expire soon.  Do you have any idea why this has happened? Will I be able to get all my players back?  I also had about 2000 Fifa Points, and they are now all gone.  How can I get everything back? 

Message 1 of 3 (125 Views)

Re: Someone has hacked into my account.

Hero

You should contact Customer Support immediatly 

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.

If the Live Chat option is not active for you, choose US as your country.

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 2 of 3 (124 Views)

Re: Someone has hacked into my account.

★★★★ Newbie

I have just done this, waiting for a reply now...

Message 3 of 3 (121 Views)

Secure your account

Turn on Login Verification to access FUT Web and Companion Apps, and protect your information.

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