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firesnap01
Posts: 2
Registered: ‎10-23-2012

Someone has hacked into my account.

I woke up to find that my EA account has been hacked.  I had a Premier League team, and i woke up to find that all of my players were either gone completely, sold, or were currently on auction , and were going to expire soon.  Do you have any idea why this has happened? Will I be able to get all my players back?  I also had about 2000 Fifa Points, and they are now all gone.  How can I get everything back? 

crinrict
Posts: 42,935
Topics: 148
XP: 3,791
Solutions: 3,828
Registered: ‎07-18-2012

Re: Someone has hacked into my account.

You should contact Customer Support immediatly 

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.

If the Live Chat option is not active for you, choose US as your country.



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Keeper
firesnap01
Posts: 2
Registered: ‎10-23-2012

Re: Someone has hacked into my account.

I have just done this, waiting for a reply now...