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firesnap01
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firesnap01
Posts: 2
Registered: ‎10-23-2012

Someone has hacked into my account.

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‎10-23-2012 12:34 AM

I woke up to find that my EA account has been hacked.  I had a Premier League team, and i woke up to find that all of my players were either gone completely, sold, or were currently on auction , and were going to expire soon.  Do you have any idea why this has happened? Will I be able to get all my players back?  I also had about 2000 Fifa Points, and they are now all gone.  How can I get everything back? 

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crinrict
Posts: 13,329
Topics: 42
XP: 748
Solutions: 1,225
Registered: ‎07-18-2012

Re: Someone has hacked into my account.

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‎10-23-2012 12:37 AM

You should contact Customer Support immediatly 

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.

If the Live Chat option is not active for you, choose US as your country.

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firesnap01
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firesnap01
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Registered: ‎10-23-2012

Re: Someone has hacked into my account.

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‎10-23-2012 12:44 AM

I have just done this, waiting for a reply now...

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