09-12-2012 10:49 AM
How do I get my security question up if some one has hacked my account and locked my ultimate team account
09-13-2012 10:33 AM
Hi,
My dad has set up this account in his name for me.
I wanted to go on the Ultimate team webpage ready for the new FIFA 13...
Instead I got asked a question which even he can't remember what he wrote, and we no longer have the "trusted console"
What Can I Do?
09-14-2012 10:14 AM
Your Account has been locked. You can reset your question by logging into a
trusted console. If you are unable to do so, contact a
09-14-2012
10:15 AM
- last edited on
09-17-2012
02:40 AM
by
eaursula
Your Account has been locked. You can reset your question by logging into a trusted console. If you are unable to do so, contact a
09-14-2012
10:19 AM
- last edited on
09-17-2012
02:38 AM
by
eaursula
Your Account has been locked. You can reset your question by logging into a trusted console. If you are unable to do so, contact a
09-14-2012 11:20 AM
For everything account/serial code related, you need to contact Customer Support.
They can be found here: https://help.ea.com/contact-us
You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.
For Live Chat, make sure to choose US as your country.
09-15-2012 05:04 AM
I'm also in the same boat on this one.
Think it's crazy you can't do it by email.. Some of these accounts could've been made a long time ago.
Any answers as of yet?
09-15-2012 06:03 AM
Hello ,
I have forgot my password in ea , i clicked to forgot password and i dont receive a email .
I also tryied to change my passwort in fifa12 (ps3) but it dont work pls help!
Sry for my bed english.
Hallo,
Ich habe mein passwort in ea vergessen ,ich habe auf passwort vergessen gedrückt aber kriege keine email.
Ich habe es auch im spiel(PS3) versucht, über einstellung mein passwort zu ändern aber es funktioniert nicht.
Bitte um hilfe will unbedingt fifa 12 ultimate team web app zocken
09-15-2012 10:17 AM
Ok,k to start this off, I am only 14, but I am trying to sign into the web app on the EA site for ultimate team, but it said my account is locked until I logged onto another secured console or something in that region. I would like to know what I have to do or where to log in because I fixed my security question and now I can get on... I would love help from you guys.
Thanks a lot!!
DG2xSoccerman
09-15-2012 10:22 AM
I was excited to use the web app for the first time too, but I didn't know the security question, so I went and changed it and now my account is locked...