09-22-2012 03:22 PM - last edited on 09-22-2012 03:34 PM by EA_Rick
how do you log onto fifa 13 ultimate team without it saying you need a trusted console when the consoles fine
09-22-2012 04:16 PM
Right, I am unable to access the FIFA13 FUT Web App
I entered my security question wrong apparently so it locked me out.
It tells me i can unlock it by logging in to a "trusted console"
I have logged in, played fifa12 and logged in to UT, still locked.
Can you tell me how to unlock my FUT13 account so I can use the web app. I have been a FUT player since the very first game it featured (when you had to pay extra!) and am very disappointed I am not getting my rewards for being a returning player.
09-22-2012 04:18 PM
09-22-2012 04:48 PM - edited 09-22-2012 05:06 PM
09-22-2012 05:00 PM
When I logged into the web app it asked for my answer to my security question, although I never made a security question, so I click I forgot and it locked my account and said for my to reset my security question on a trusted console, how do I do that?
09-22-2012 05:08 PM
Would this effect my ultimate team when I play it on release, since I did pre-order it and i get 24 free packs, it would be a shame that on my main account, where i've played fifa since 08, will be blocked on ultimate team, also I wont get the bonus packs for previous ultimate teams
09-22-2012 05:11 PM
09-22-2012 05:19 PM
i had forgot my Security question and i clicked on restore password and now is my account blocked for FUT13
What can i do now?! HELP PLEASE : ( !!!!!
10-05-2012 01:15 PM
Please see our latest update:
The game team has now resolved the issue in order for you to unlock your account. Try logging into a trusted console and reset your Security Question to unlock your account from the FUT Web App.